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Privacy Policy
Information about handling your personal data
1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.
How do we collect your data?
Your data is collected when you provide it to us. This may be data that you enter in a contact form.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipient and purpose of your stored personal data.
2. General Information and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
Note on the Responsible Entity
The responsible entity for data processing on this website is:
ProTherm Service GmbH
Marija Milicevic
Lindigstr. 12
63801 Kleinostheim
Phone: +49 (0) 6027 / 40 89 715
Email: Info@prothermservice.com
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent that has already been given at any time.
Right to Lodge a Complaint with the Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority.
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent handed over to you or to a third party.
Information, Deletion and Correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data.
3. Data Collection on This Website
Cookies
This website currently does not use cookies.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.
The following data is collected: IP address of the requesting device, browser type and version, operating system used, referrer URL (the previously visited page), date and time of the server request, and the requested page.
This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and security of its website.
Server log files are automatically deleted after 30 days.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.
The contact form collects the following data: name, company (optional), email address, phone number (optional), subject, and your message. The data is transmitted to us by email and is not stored in a database.
Data processing is based on Art. 6(1)(b) GDPR (performance of pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in processing customer inquiries).
Your data will be retained for as long as necessary to process your inquiry, but no longer than 6 months after the last contact, unless statutory retention obligations apply.
Inquiry by Email, Phone or Fax
If you contact us by email, phone or fax, your inquiry including all personal data derived from it will be stored and processed by us for the purpose of handling your request.
4. Hosting
This website is hosted externally. The personal data collected on this website is stored on the host's servers.
The hosting provider is Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (AWS). The website is operated via AWS Amplify in the eu-central-1 region (Frankfurt). Details on data processing by AWS can be found at: https://aws.amazon.com/privacy/
5. Data Protection Officer
We are not legally required to appoint a Data Protection Officer, as fewer than 20 persons in our company are regularly engaged in the automated processing of personal data (§ 38 BDSG, German Federal Data Protection Act).